Bringing Warmth Back to Hospitality: A New Perspective for Retirement Living
Bringing Warmth Back to Hospitality: A New Perspective for Retirement Living
A little over 5 years ago, my longtime friend and colleague Amanda Jackson and I made a big decision—one that had been on our minds for quite some time. We stepped away from the traditional industry model to pursue something we believed in wholeheartedly: bringing true hospitality back into hospitality design. Over the years, we noticed a shift—one that prioritized business efficiency over genuine care and connection. But hospitality isn’t just an industry; it’s a way of life.
This philosophy is especially relevant for those embracing retirement. Now more than ever, we deserve spaces that nurture comfort, warmth, and belonging. Whether it’s senior living communities, retirement resorts, or private homes, the principles of hospitality can transform environments into places that truly feel like home. Here are three key lessons we’ve learned that can make a world of difference in designing for a fulfilling retirement lifestyle:
Prioritizing Relationships Over Transactions
It’s easy to focus on costs, schedules, and efficiency, but at the heart of any great experience is the people. In the later chapters of life, relationships matter more than ever. Whether designing a community space or simply reimagining a home to be more accommodating, the goal should be to foster connection.
For us, this means going the extra mile—not because we have to, but because it’s the right thing to do. It’s about listening to what people truly need, ensuring that every element of design encourages interaction, relaxation, and joy. Imagine a retirement community where the design itself invites conversation, where every detail is considered with care. That’s the kind of hospitality that should drive the industry.
Creating Exceptional Experiences Anywhere
Too often, luxury and comfort are reserved for high-end resorts, but excellent hospitality should be accessible everywhere. A well-designed space—no matter the size or budget—can bring delight and comfort to daily life. This is especially important in retirement, where thoughtful design can enhance both independence and well-being.
Consider the power of small but meaningful details: a cozy reading nook, a beautifully landscaped garden with accessible pathways, or a common area designed to spark social engagement. Hospitality isn’t about extravagance—it’s about making every space feel inviting, warm, and enriching.
Giving Back is the Greatest Reward
Hospitality is about service, and true service is about helping others without expectation. In our journey, we’ve found that offering guidance, sharing expertise, and being there for people in need of advice has been one of the most rewarding aspects of our work.
For those in retirement, this philosophy can be a guiding light. Volunteering, mentoring, and sharing years of wisdom with younger generations can bring immeasurable fulfillment. Whether it’s helping a new neighbor settle in, sharing stories, or simply offering a listening ear, these acts of kindness create a culture of genuine hospitality within any community.
A Future Filled with Warmth and Connection
Retirement is a time to embrace life’s best moments—surrounded by people, places, and experiences that bring joy. By incorporating true hospitality into our spaces and daily interactions, we can ensure that this chapter is one of warmth, connection, and fulfillment.
So, how can we all bring more hospitality into our everyday lives? I’d love to hear your thoughts and ideas on how we can make retirement living even more welcoming for all.
